MEMBERSHIP Store membership is 100% FREE service. If you are a registered member, your information will be automatically filled in on order form. Members can benefit from Store Events and Special promotions. PAYMENT [International Orders] Payment information for the international orders there are 3 ways of payment for international orders. 1. Pay pal If you want to make payment using paypal, first you should sign up their web site for a new account. If you go to their website, there are some explanations about how to use pay pal. www.paypal.com Our pay pal address is, E-mail: qwe933@hanmail.net Name: Lee Sung Ran 2. Credit Card We use Worldpay¡¯s (worldpay.com) Worldwide Credit Card payment system. If paying by Visa or MasterCard, please provide the following information via fax or email. If sending info by e-mail, you could break up the card number and expiration into different messages. Information on the web is transmitted in small packets that are routed through different servers and it is probably more secure than giving your credit card information in one email. Please send us the copies of your ID, credit card (front and back with your signature, you can erase some number for your security). Identification (Government issued ID, e.g. Driver's license, ID, Passport) with billing address. Your name on Identification must match with the credit card name you are paying with. If you want to make a payment by credit card, you should send the copies of your ID, credit card to us. If not, we will cancel your order. If you don't want to send the information, please choose other payment options. And we will continue to give a notice about the fraud case and will let you know suspect's name. Please be careful with these people when you make a transaction at on-line. The orders will be cancelled or can be delayed if we judge something wrong with the card information like a card robbery during order's confirm process. 3. Wire Bank or Swift Transfer: Please confirm item(s) availability with us via email or you can order through our shopping cart of online shop. If the item is available, you can place an order at our online shop or by email with your firm commitment to purchase with payment information. This payment option is an efficient way for paying than using a credit card. Here are the guidelines and procedures for a bank transfer: Place your order using our online shopping cart. Make note of the order number and the total amount of your order. Contact your bank and request a bank transfer of funds to our bank. The funds must be in the currency you selected to pay and equal to the total amount of your order. Please add * USD$ 20.00 wire transfer fee Instruct your bank to make reference to your order number in the transfer. Provide your bank with the following information about our bank: -Name of Bank: Korea Exchange Bank -Account Number: 650-005441-449 -Beneficiary: Hong Suk Sin -Address of Bank: MOKDONGNAM BRANCH ,SEOUL -Shift Code: KOEXKRSE -Bank Tel: 82-2-2648-7824 Important: A $20.00 wire transfer fee is required on all wire transactions. This amount will add and notated as "Wire Transfer Fee" on invoice. *Note that all funds must be received before your order is processed and shipped. Please DO NOT send cash through the mail, we will not be responsible for any loss. Please note that we try to respond to all e-mails within one business day. If you are expecting an order confirmation and do not hear from us, please send the e-mail again. ORDERING We are doing our best to help you to enjoy shopping with us. Order procedure is as follow. How Do I Place An Order? When you see an item you like, click on "add to cart" and continue shopping until you are ready to complete your purchase. Please input your desired order quantity and click on "Cart update" to see updated total price. Then confirm your items. After you make an order list, click on "Make Payment" to check out. How Will I Know That My Order Was Accepted? After you click "Send Order" an e-mail confirmation including an order number will be sent to the e-mail address which you entered on your order form. So, please write your E-mail address correctly. How Do I Check My Order Status? You can check your Order Status with Shipping. If Member, You can view your Order history with your Member ID and Password, or, If Guest will need order number and your email address to view your order status. In 'My Account', you can view or edit your personal information. You can also view your Order history, or see order status all in your 'My Account'. SHIPPING INFO Dream of doll uses EMS which is Licensed Truckers to ship your products. Expected Delivery Time: Once it is shipped, orders are generally received within 7 business days. SHIPPING FEE: Shipping fee is up to order's weight and order's destination. If you can make an order list at our web site, you can know about the shipping fee. Our web site will be shown total price. (During this process, you don't have to make a payment.) EMS premium (TNT) Orders to SPECIAL DESTINATIONS will ship EMS Priority Mail and cannot be expedited. (In this case, the shipping fee will be noticed from us personally.) How Will I Know If My Order Shipped? Once your order has shipped, you will receive an e-mail informing you that the order has shipped. Click here to login and check the status of your order. EXCHANGE AND      RETURNS DOD accepts exchanges and returned for orders made in error. And once you have submitted your order, and during the processing time frame, we are not able to cancel your order. If you have any problem with your purchase, Please send an e-mail to us within 10days from received date. (Our e-mail address is "hoo933@empal.com¡±) Before make your order and payment, please be concerned and make a decision carefully. SECURITY The Store has security measures in place to protect the loss, misuse and alteration of the information that we collect. We utilize a firewall and use SSL encryption to keep this information secure. We use your Internet protocol address to help identify you and your shopping cart, and to gather broad demographic information. Our site uses cookies to keep track of the items in your shopping cart so you don't have to re-enter them each time you visit. CUSTOMER      SERVICE For Products information, Fax orders, Payment, Order Status, and Return & Exchange, please query your inquiries to following contact E-mail: hoo933@empal.com Address: Sinjeong-dong 325, Yangchen-gu, Seoul, Korea.